How to Place an Order
If you wish to place an order or make a credit card payment for a new or existing order, please email us at firstname.lastname@example.org or call us at 951-698-8484, and Christie, Regina or Liz will send you a form and provide you a secure link to Authorize.net which will process your credit card information. We no longer process credit cards through this website and do not retain your Credit Card information.
Since all our signs & plaques are custom made, like most sign companies, we do not have an on-line store where you can order an off-the-shelf sign directly. Our usual process is for you to first request a quote for a possible new order of your custom or standard sign(s) or plaque(s). To do this, please click on our Request a Quote form , fill it out and submit it to us. YOU MUST FILL IN YOUR EMAIL ADDRESS ON THIS FORM SO WE CAN ANSWER YOU. We will then provide you an estimate or quote via email. Our Prices and Design Options page provides approximate prices (see the Price Table in Fig 4) for all of the signs & plaques shown on this website.
After you receive our estimate or quote via email, you can then communicate with Regina , Christie or Liz via email to specify the requirements and preferences for the design of your custom sign or plaque . Alternatively, you can reference one of the sign or plaque photos in our Galleries describing any changes (if any ) you want, or you can provide a photo, sketch or drawing of the sign or plaque you want made.
We can provide a proof of an initial design for a nominal payment of $30 which will be credited towards the price of the sign, if you order it. If you pay this proof fee, you are under no obligation to order the sign, but the proof fee is non-refundable unless you order the sign. However, most clients order their plaque(s) directly without the initial $30 proof if it is clear what the sign or plaque will look like (e.g., it is similar to a photo on our website) ; in this case iterative design proofs are provided for your review via email and approval within a few days after the sign is ordered. We NEVER put a sign into production until you are satisfied with the design and have approved a production proof (including a detailed drawing, size, colors, and other specifications).
Once you are satisfied with the design and give final approval to the production proof, which may take several iterations back and forth, and a 50% down payment is made, we will put the plaque(s) into production. The down payment to produce the sign can be made with a Credit Card or check. If you choose to pay with a Credit Card, You will receive a form from us in your email which you can fill out to make a 50% down payment, or you may send a check for the down payment before we start plaque fabrication. The final 50% payment must be made by the day the sign is shipped. We can provide a photo of your finished plaque(s) before we ship.
We also accept PO's from Government agencies or the military where no payment is necessary until after the sign or plaque is delivered, usually Net 30.