After you approve the Proof, and we start to build your sign, you are committed to buy the sign. However, if the sign we deliver differs markedly in appearance from the Proof you approved, or if the sign is defective or damaged in any way, including during shipping,  you may return it to us and we will refund your money including shipping. You are responsible for correct spelling, numbers, etc. - any errors should be corrected when you review and formally approve the PROOF in an email.